Privacy Policy

Aurora Home Design LLC respects the privacy of visitors, prospective customers, property owners, landlords, property managers, and business contacts who use this website or submit information through the contact form. This Privacy Policy explains what information may be collected, how it may be used, and how visitors can contact the company with privacy questions.

Information We Collect

When visitors contact Aurora Home Design LLC, the website may collect information voluntarily provided through forms, email, or phone communication, including:

• Full name
• Phone number
• Email address
• Project address
• City
• Type of service requested
• Residential or property management information
• Preferred date or time
• Project details
• Photos or project information submitted by the visitor
• Any other information voluntarily submitted

The website may also collect basic technical information through normal website operation, such as browser type, device type, pages visited, approximate location, date and time of visit, and basic analytics information.

How Information Is Used

Information may be used to:

• Respond to inquiries
• Provide availability information
• Understand service needs
• Communicate with prospective customers
• Schedule project discussions
• Prepare estimates or next-step recommendations
• Organize service requests
• Maintain business records
• Improve website content and user experience
• Protect website security
• Prevent spam or misuse
• Comply with applicable obligations

Information Visitors Should Not Submit

Visitors should not submit sensitive personal or financial information through public website forms, including:

• Social Security numbers
• Dates of birth
• Credit card numbers
• Bank account numbers
• Passwords
• Login credentials
• Recovery codes
• Private financial records
• Medical records
• Confidential legal documents

Project Photos and Property Information

If a visitor submits photos or property information, the information should be used only for the purpose of understanding the service request, communicating with the customer, and preparing next steps.

No Sale of Personal Information

Aurora Home Design LLC does not sell personal information.

Sharing Information

Information may be shared only when reasonably necessary to operate the website, respond to inquiries, provide requested services, coordinate scheduling, comply with legal obligations, maintain security, or use basic service providers such as website hosting, email tools, map tools, analytics tools, or form tools.

If a project requires coordination with suppliers, contractors, building management, property managers, or service providers, limited information may be shared only as reasonably necessary for the project discussion or service process.

Cookies and Analytics

This website may use cookies or analytics tools to understand website traffic and improve performance. Visitors may adjust browser settings to limit cookies.

Data Security

Reasonable steps are used to protect submitted information, but no website, email system, or internet transmission can be guaranteed completely secure.

Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, manage customer communication, maintain business records, complete services, resolve disputes, and comply with obligations.

Children's Privacy

This website is intended for adults, property owners, renters, landlords, property managers, and authorized representatives. It is not intended for children under 13.

Changes

This Privacy Policy may be updated from time to time. Updates should appear on this page with a revised date.

Contact

AURORA HOME DESIGN LLC
3921 Claremont St, Irvine, CA 92614
Phone: +1 424-239-8063
Email: Auroradesign2015@gmail.com